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Frequently Asked Questions about Synthetic Lawn

Synthetic Lawn has become increasingly popular in recent years as a low-maintenance and sustainable alternative to traditional grass lawns. With the rising popularity of this option, you may have questions about how Synthetic Lawn works and how to get the most out of their investment.

We have listed our most frequently asked questions below, to help you understand the process and feel confident in your investment.

What are the benefits of synthetic lawn?

The main benefit of synthetic grass is that it requires next to no maintenance. You don’t need to mow the lawn, water it or use any toxic pesticides for it to look perfect all year round. It is also suitable for all areas, for example in a backyard with little natural light, where real grass can’t grow. Synthetic lawn is a pet friendly surface and is also a great option for young children.

How much does synthetic lawn cost?

The price of your installation depends on a number of factors, including the size of the job, the amount of preparation required and the access. We offer quoting appointments free of charge for a detailed and accurate quote, but if you’re interested in just getting an approximate idea of how much your project costs, please give us a call and we can give you an estimate over the phone.

My area currently has grass or dirt on it. What’s involved in the installation?

If your backyard has real grass or dirt, we prepare the area by excavating to approximately 70mm below the finished height. Then we fill up the area with crusher dust, level and compact it to ensure the finished result is perfectly level and smooth. We install the synthetic lawn over the top of the compacted crusher dust layer and secure it around the edges using 150mm u-pins. If there are any joins required, we use industry standard joining tape and specialised synthetic grass outdoor glue. Once the lawn is secured, we fill it in with either sand or our pet friendly granules and brush it using a power broom tool. This part of the installation ensures that the backing is protected, the lawn stands up nicely and, if you have pets, will stay smell free with our pet fresh infill.

My area currently has pavers or tiles. What’s involved in the installation?

If synthetic lawn is installed over tiles or pavers, it requires a lot less preparation and can be laid straight over the area. The grass is secured with glue around the edges. If there are any joins required, we use industry standard joining tape and specialised synthetic grass outdoor glue. Once the lawn is secured, we fill it in with either sand or our pet friendly granules and brush it using a power broom tool. This part of the installation ensures that the backing is protected, the lawn stands up nicely and, if you have pets, will stay smell free with our pet fresh infill.

How do I care for my synthetic lawn?

Synthetic grass requires very little maintenance. The main thing you need to do to keep it looking beautiful is keep it clear of leaves and debris. The easiest way is to use a leaf blower, but you can also use a broom or a rake. If you have pets, your lawn might need a little more maintenance. If your pets do your business on your synthetic lawn, pick it up straight away. You can hose it down and if you notice a smell after a while, there are products you can use to give the grass a proper clean. If you have any questions about maintaining your synthetic lawn, please contact us.

How long does the installation take?

The duration of the job depends on the size as well as our workload. Small jobs (under 40m2) can usually be completed in one day, and a job under 100m2 should be completed in 2-3 days. If you have a larger commercial project, it may take 1-2 weeks.

How long does synthetic lawn last?

Synthetic lawn is an upfront investment that will save you money in the long run due to its longevity. A high-quality product will last a minimum of 15 years, often longer in low traffic areas.

Are your products and work covered by warranties?

Yes, all our products are covered by a 7-year manufacturers warranty. We also cover our workmanship by a 12-month guarantee. Our warranties exclude pet damage.

Does synthetic grass get hot in the sun?

A common concern is that synthetic lawn heats up in the sun. This is the case on very hot summer’s days, but it doesn’t warm up to a temperature that is unsafe to walk on.

Are your products safe for children and pets?

Yes, absolutely. Our products undergo vigorous testing and complies with high international standards. It is free of heavy metals and any harmful materials or toxins. 

Does synthetic lawn drain well?

The synthetic grass products we use have drainage holes in the backing to allow water to drain through quickly. Our compacted crusher dust base that is installed under the lawn also helps with drainage, however if you have an existing drainage problem we advise you speak to a plumber and have it repaired before arranging your synthetic lawn installation. It will save you money and headaches in the future!

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